Danish Technical Support Specialist in Malta APPLY NOW

If you are fluent in Danish, passionate about gaming, and have a knack for technical troubleshooting, this job opportunity is for you!

As a Danish Speaking Technical Support Specialist, you will play a key role in providing technical assistance and support to Danish-speaking players. You will use your technical expertise to address player inquiries, troubleshoot technical issues, and ensure a seamless gaming experience. This position offers an exciting opportunity to work with cutting-edge gaming technology and be part of a dynamic and passionate team.

Key Responsibilities:

• Provide technical support to Danish-speaking players via email, chat, and phone.
• Assist players with account setup, software installation, and troubleshooting technical issues related to gaming platforms and software.
• Diagnose and resolve technical problems efficiently to minimize player downtime and maximize satisfaction.
• Escalate complex technical issues to the appropriate internal teams for further investigation and resolution.
• Maintain accurate records of player interactions and technical support activities.
• Stay updated on gaming platform updates, features, and industry trends to provide knowledgeable assistance to players.

Requirements:

• Fluent in Danish (C1/C2 level) and English (B2/C1 level).
• Previous experience in technical support or customer service, preferably in the gaming industry.
• Strong technical aptitude and troubleshooting skills.
• Familiarity with gaming platforms, software, and online gaming technologies preferred.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment and adapt to changing priorities.
• Availability to work flexible hours, including evenings, weekends, and holidays as needed.

Benefits:

• Competitive salary and performance-based bonuses.
• Relocation assistance and support with obtaining necessary permits to work in Malta.
• Comprehensive training and ongoing professional development opportunities.
• Opportunities for career growth and advancement within the company.
• Health and wellness benefits package.
• Exclusive gaming events.

Apply now!