German Speaking Trainer APPLY NOW

About the role:

We're looking for a talented German-speaking Trainer to join our client's team in Athens, Greece. In this role, you'll be responsible for delivering high-quality training sessions for new hires and continuously improving training processes.

Responsibilities:

• Conduct comprehensive training sessions for new hires and ongoing training for teams, ensuring alignment with company objectives.
• Facilitate engaging scenario-based sessions for customer advisors to enhance their skills and performance.
• Gather valuable feedback from trainees to continuously improve training effectiveness and relevance.
• Develop and maintain annual training programs and teaching plans to meet evolving business needs.
• Create and update instructional materials, aids, and manuals to support training initiatives.
• Monitor and evaluate the quality of training outcomes to ensure consistency and effectiveness.
• Provide orientation sessions to acclimate new hires to the company culture and processes.
• Stay informed about industry trends and best practices to recommend and implement training improvements.
• Collaborate with supervisors and managers to address specific training needs and challenges.
• Take ownership of personal development and stay updated on relevant training methodologies and technologies.

Requirements:

• Fluent in German (C2 level) and English (C1 level), with exceptional verbal and written communication skills.
• Willingness to travel occasionally for training purposes.
• Strong organizational and time management skills, with the ability to prioritize tasks effectively.
• Sales skills are advantageous, but not mandatory.
• Proficiency in Microsoft applications (Word, Excel, PowerPoint, Outlook, etc.).
• Excellent interpersonal skills and the ability to work effectively with diverse groups of people.
• Problem-solving abilities and a proactive approach to suggesting and implementing training improvements.
• Previous teaching or coaching experience is preferred.
• Willingness to work from our client's office in Athens, Greece.
• Experience in a call center

Benefits:

• Competitive salary.
• Comprehensive benefits package, including private health insurance meal bonus and performance bonus.
• Opportunities for career growth and advancement within the company.
• Dynamic and inclusive work environment with a supportive team culture.

We can't wait to hear from you and explore how your skills and passion can contribute to our client's success. Apply now!