Swedish Technical Support Specialist in Malta APPLY NOW
Sliema, Malta
Technical Support
If you are fluent in Swedish, passionate about gaming, and have a knack for technical troubleshooting, this job opportunity is for you!
As a Swedish Speaking Technical Support Specialist, you will play a key role in providing technical assistance and support to Swedish-speaking players. You will use your technical expertise to address player inquiries, troubleshoot technical issues, and ensure a seamless gaming experience. This position offers an exciting opportunity to work with cutting-edge gaming technology and be part of a dynamic and passionate team.
Key Responsibilities:
- Provide technical support to Swedish-speaking players via email, chat, and phone.
- Assist players with account setup, software installation, and troubleshooting technical issues related to gaming platforms and software.
- Diagnose and resolve technical problems efficiently to minimize player downtime and maximize satisfaction.
- Escalate complex technical issues to the appropriate internal teams for further investigation and resolution.
- Maintain accurate records of player interactions and technical support activities.
- Stay updated on gaming platform updates, features, and industry trends to provide knowledgeable assistance to players.
Requirements:
- Fluent in Swedish (C1/C2 level) and English (B2/C1 level).
- Previous experience in technical support or customer service, preferably in the gaming industry.
- Strong technical aptitude and troubleshooting skills.
- Familiarity with gaming platforms, software, and online gaming technologies preferred.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment and adapt to changing priorities.
- Availability to work flexible hours, including evenings, weekends, and holidays as needed.
Benefits:
- Competitive salary and performance-based bonuses.
- Relocation assistance and support with obtaining necessary permits to work in Malta.
- Comprehensive training and ongoing professional development opportunities.
- Opportunities for career growth and advancement within the company.
- Health and wellness benefits package.
- Exclusive gaming events.
Apply now!